7 Associate Manager - Key Account

Description

Job ID

41001042

Job Title

Associate Manager - Key Account

Job Function

Sales

Job Family

Key Account

Job Level

7

Career Stream

People Leadership

Position examples

• Key Account Associate Manager

Level definition

• Leadership responsibility for professionals and specialists.
• Responsible for achievement of operational targets and delivery of service standards within their own area/function.
• Sets objectives and deliver results that have direct impact on the overall delivery within a specific area.
• Ensures policies, standards and procedures are followed by the team, customers, and stakeholders.

Key responsibilities

• Enables, delegates and follows up with direct reports to deal effectively with their responsibilities.
• Ensures that team members are effectively onboarded and developed.
• Manages a group of customers to achieve designated sales target levels.
• Develops profitable business with new/existing customers with support from more experienced colleague.
• A data-driven/analytical mindset with analytical ownership focused on providing the analysis and insights to support (Senior) Key Account Manager with customer plans.
• Applies detailed category/product knowledge as well as thorough knowledge of client's business.
• Assists (Senior) Key Account Manager in customer management responsibilities
• Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets.
• Supports sales expansion, introducing new products/services to clients and organizing visits to current and potential clients.
• Submits short and long-range sales plans; prepares sales strategies using available marketing programmes to reach designated targets.
• Informs the clients about new products and services as they are introduced.
• Ensure policies, standards and procedures are followed.
• Responsible for retaining long-term customer relationships with established clients.
• Ensures that clients receive high-quality customer service.
• Informs the clients about new products and services as they are introduced.
• In close corporation with own manager achieve sales targets and outcomes within the budget.
• Prepares data analysis and reports to evaluate previous initiatives and provide insights on future initiatives to be included within customer plan in close cooperation with the team.

Educational background

• Approx. 4-6 years of professional experience before taking on leadership responsibility
• University (Degree)

Competencies