Senior Specialist, Change Management - Aarhus or Gdansk

Do you want to work with world-class IT processes and drive the development of our IT change management area? We are looking for a colleague with excellent team player skills and can-do attitude to achieve our IT strategy, which aims toward a future proof stable foundation.

“You will be part of the Service Transition department where collaboration, high quality and value to the business is key. Here you can rely on developing your skills and pursuing your personal ambitions” says Christina Aunsholt, Manager of Service Transition.

How you will make an impact

You will set a continuously direction for IT Change Management Area within Arla IT, and make sure that IT application and infrastructure changes are introduced in a controlled – yet efficient and agile manner. We are about to implement new change models within ServiceNow and you will play a central role to make the implementation successful. You will also be supporting IT colleagues, and lead our CM duty roster during business hours and conduct monthly drops You will drive the continuous improvement (CSI) meetings with the primary stakeholders. In addition, you also hold the responsibility for our periodic audits to ensure compliance and lead our Change Advisory Board Meetings. Further, your responsibility will involve: 

• Ensure that changes are scheduled without conflict and/or implemented as part of a scheduled service window
• Facilitate that IT change requests and follow processes prior to the deployment into the production environment
• Daily support of our change management policy, process procedures and tools, including training and communication
• Ensure that the total impact of the change is reviewed, and all necessary actions are in place
• Support the overall continuous improvement of our processes with IT Operations

What will make you successful

You thrive working in a team-oriented, collaborative environment, and you know how to build and maintain good relations. You have a continuous service improvement mindset and experience opportunities instead of obstacles. You possess strong verbal and written communication skills enabling you to communicate with external business contacts and colleagues at all organizational levels while maintaining a positive service-oriented attitude.

Moreover, you have a strong eye for details and a high degree of flexibility, allowing you to detect and adapt to sudden changes in a hectic project environment. You are highly self-driven and able to effectively prioritize and execute tasks in a dynamic environment with changing priorities. Furthermore, the ideal candidate:

• Has 3-5 years of experience with IT Change Management Processes
• Has experience with ITIL in general preferable both ITIL3 and ITIL4
• English language skills at business level
• Is open to limited travel between Gdansk and Viby office

What do we offer?

The Service Transition Team is placed in our VMO department in Arla IT, - and what characterizes us is a high degree of collaboration, team spirit and positive curious approach. You will as our new colleague have a lot of opportunities to put your own footprint on the change management journey in Arla, and will be working with colleagues cross whole Arla IT.

Would you like to join us?

If you want to drive change and help shape the industry, then seize this exciting opportunity. Please apply as soon as possible, as we will evaluate applications on a continuous basis.

For additional information, please call Christina Aunsholt +45 2051 3880. Applications will be processed as they are received.

We have a purpose for Good
At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?
 

BEWARE! RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails and fake recruitment campaigns on the internet from people purporting to work for Arla Foods. Learn more via this link.

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