Business Coordinator, E-commerce & International Milk Powder - Aarhus

Are you ready to help balance and optimise Arla’s global milk pool while supporting sales to B2B customers worldwide? Join our E-commerce & International Milk Powder team in Global Industry Sales & Trading (GIST) and play a key role in turning complex planning into smooth delivery.

“You’ll join a collaborative team at the heart of MT Trade & Planning, where we connect sales, planning and logistics to bring our products to customers worldwide. You’ll be trusted with responsibilities from day one and supported by specialists across our organisation,” says Fabian Ruge-Foersom, Associate Director E-Commerce & MI at Arla.

How you will make an impact
You will drive sales follow-up and coordination across stakeholders after Global Dairy Trade (GDT) auctions, keep customer specifications and documentation on track, and secure strong alignment between forecasts, orders and deliveries. You’ll be a key liaison between Sales, Global Planning, Customer Service and the dairies to ensure efficient execution and customer satisfaction.

• Following up on sales after GDT auctions and sending order confirmations to customers and Arla Logistics
• Creating, managing and following up on SAP notifications/questionnaires; maintaining customer specifications
• Registering, tracking and closing customer claims; responding to customer inquiries across multiple touchpoints
• Aligning orders and forecasts (S&OP), including daily updates of forecasted sales volumes and demand plans
• Monitoring and following up on contracts (including monthly reviews), ensuring call-offs per agreement and informing customers of changes (production/shipment, labels, veterinary certificates, shipping instructions).

What will make you successful
You can be a recent graduate or bring relevant work experience. You thrive in a matrix environment, execute through others, and remain calm under pressure while keeping a strong service mindset. You are a strong team player who brings energy and enthusiasm. You work in a structured and proactive way with excellent time and task management, and you are a skilled negotiator who engages positively with change. Additionally, you bring:

• Experience with product pricing and calculations, sales forecasting (S&OP), and solid knowledge of products, customers and markets
• Strong command of Microsoft Office and confidence using intranet/internet, email and calendar tools; SAP experience is an advantage
• Fluency in English; additional languages are a plus.

What do we offer?
You’ll join a global, informal and collaborative environment where every day is different, and where you’ll work with experienced colleagues across sales, planning, logistics and finance. We’re committed to professional development and promoting from within. Our positive and collaborative culture will bring out the best in you. And you’ll join a market leader owned by farmers, producing nutritious products in a way that makes things better for our customers, our owners and the world.

Would you like to join us?
Please apply as soon as possible, as we will process applications on a continuous basis and close the recruitment once the right candidate is found.

For additional information, please call Associate Director E-Commerce & MI, Fabian Ruge-Foersom, on +45 4131 8279.

Shape the Future of Dairy

Arla is a global leader in the dairy industry, committed to producing high-quality products while championing sustainability and innovation. We're passionate about people and our planet, striving to unleash the full potential in each of us. Our goal is to make healthy dairy nutrition and good food habits accessible to all. Join us at Arla Foods and become part of a worldwide cooperative dedicated to making a significant impact on the planet and steering the dairy industry towards a sustainable future.

We are devoted to creating a workplace where everyone feels valued and empowered to bring their authentic selves to work. Diversity and collaboration are key to our success, propelling us to new heights in the dairy industry.

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