Key Account Lead - Makati City


Makati City, PH

We, as Arla - a European dairy cooperative with over 19,000 employees and 12,600 farmers - stand for a strong community with pronounced Scandinavian values and strong roots in our local markets. Our cooperative principle enables us to be particularly close to our farmers - the owners of Arla - and motivates us every day to do only the best for our farmers, colleagues, our milk, our consumers and our environment! We are convinced that together, we will achieve the best results!

With the growing presence in the Philippines and Southeast Asia, we are faced with opportunities and challenges alike. These constant developments require us to build a high performing team that will thrive in a dynamic environment. We are looking for a Key Account Lead for our Retail Channel who have a wealth of experience that can make a significant contribution in driving this growth further. This high performing individual will specifically handle Modern and Traditional channels focusing on both the Ambient and Chilled categories of Arla Foods Corporation.

If you see yourself thriving in this kind of environment, we are looking forward to having a conversation with you

Your Tasks

  • Serves as Arla's lead in engaging with the modern & traditional trade and distributor stakeholders regarding the negotiation and implementation of all Arla product initiatives. These initiatives include distribution, displays, promotions and other brand-building activities for both product categories.
  • Grows and maintains a long-term partnership with our customers by proactively proposing solutions and plans that will meet their objectives.
  • Facilitates coordination within relevant internal interfaces that are in contact with the distributor and customers and consequently ensuring a positive customer experience for both distributor and key accounts.
  • Drives the delivery of volume and leadership in-store presence, and must have personal motivation and ability to execute the entire sales and in-trade marketing initiatives with the assigned key account.
  • Can be an active sparring partner of the Key Accounts Team Manager to enable Arla to win within the store
  • Substantially contribute in the development and implementation of programs that can improve in-store visibilities.
  • Interprets and analyzes data pertaining to assigned Arla Ambient & Chilled customers and products including offtake, customer category share, competitors
  • Oversees the allocation and spending of budget in the most cost-efficient way and highest return on investment.

Your profile

  • You have a business degree or relevant commercial training
  • You have 3-5 years of professional experience in key account management in supermarkets and/or experience in trade marketing as well as relevant experience in working with distributors which is the primary distribution link in the said channel
  • You are a self-starter, but collaborates well with a bigger team
  • You are unfazed by challenges and thrives in a dynamic work environment
  • You can effectively translate data into a story across stakeholders, and recommend actions

The role reports directly to the Key Accounts Team Manager, and works closely with the Trade Marketing Team and Head of Retail.

Equal opportunity
Arla Foods is a company with equal opportunities for everyone. We explicitly look forward to all applications and will also exclude any other criteria from our screening process that is not professional qualification.

We have a purpose for Good  

At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call itStronger People Stronger Planetand it is deeply anchored in our organization and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?  


It has come to our attention that there are a number of fraudulent emails and fake recruitment campaigns on the internet from people purporting to work for Arla Foods.Learn more via thislink.  


Ref.: 87878


Example of position

  • Sales Representative

Level definition

Entry Level Professional/Coordinator Role providing support to a department.

Executes defined processes and procedures to achieve operational targets or service standards key to business delivery – tasked with continuous improvement.

Key responsibilities

Promotes and sells the organisation’s products and services within an assigned geographic area, product range or list of customer accounts to meet or exceed sales targets.

  • Pursues sales leads.
  • Visits existing and new customers.
  • Assesses customer needs and suggests appropriate products and services.
  • Responds to customer enquiries.
  • Negotiates prices and delivery times within limits of authority.
  • Concludes sales orders to meet revenue targets.
  • Identifies, researches and contacts prospective customers and builds positive relationships that will generate future sales and repeating business.
  • Refers sales leads, customer feedback and information on competitor activity to appropriate contacts within the organisation in order for it to respond to changing market conditions and customer demands.
  • Establishes annual, quarterly, monthly or weekly sales plans and prioritises and schedules own activities to meet these targets.

Educational background/Experience

  • Education at Vocational level.
  • 1-4 years of experience.

Band: F1



01. Lead
02. Sense
03. Create

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