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Customer Sustainability Manager


As a farmer owned leading dairy cooperative, we strive to build a positive future for our farmers and the environment.


We are currently looking to recruit a Customer Sustainability Manager to support the Commercial team. Reporting to the Vice President of Sales.


We are looking for someone who has knowledge of sustainability and how businesses can use it to their commercial advantage. You will be the expert of what drives UK customer sentiment in regards to sustainability and climate change. You will be responsible for;


  • Enabling the sales teams to deliver the objective of commercialising Sustainability in Arla Foods.
  • Representing Arla in Customer forums such as Tesco Supplier Group, Morrison’s Supplier Group, McDonalds Supplier Forum, Asda SSE, Bidfood Forum, and at Conferences and Webinars.
  • Building Senior Customer relationships with Key Customers and align on the Sustainability journey and focus areas/ initiatives and long term plans.
  • Leading and coordinating the upskilling of the Sales team.
  • Internal stakeholder management to land the key customer messages
  • Utilises their strong knowledge and experience of packaging to drive a solutions focussed approach
  • Plays a key role to interface with numerous stakeholders to understand and articulate the complexities around sustainability, translating that into relatable narrative for the Sales organisation.


To be successful in this role you will be customer orientated and have experience of working with large retailers.  Along with being a credible expert in the field of sustainability and packaging, you must be able to understand complex challenges and articulate them clearly. Furthermore being able to work collaboratively and cross functionally, whilst building and maintaining relationships is key.


The closing date for applications will be 29th October 2021.

For more information please reach out to Melanie – Talent Partner at Melanie.williams@arlafoods.com



We have a purpose for Good

At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?



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