Trainee in O2C

About the job

Join our Order to Cash Department and become a part of one of three experienced credit control teams, shaping ARLA’s effective cash flow. We are the guardians of the credit policy and ARLA’s receivables by taking care of our customers and delivering professional and efficient service to all of our stakeholders. Besides ensuring business transactions are properly accounted, we gain experience within an international environment, develop our skills, try new solutions, and contribute to various projects beyond our regular responsibilities.

Specifically, you will:

While handling credit control processes you will contribute to performance culture within O2C department. After all, we got to where we are because we're passionate about what we do.

Your main tasks would be:

• Handling processes within Invoicing, Collection and Disputes area to secure on time payment of receivables

• Registering and resolving disputes and queries from customers
• Maintains effective and efficient communication with internal and external customers

Another part of your job would be participation in process improvement projects and support to direct supervisor in other assigned tasks.

Who are you?

We are looking for someone, who:

• Is a graduate / student in finance and accounting or similar area
• Has high interpersonal and communication skills
• Is team oriented and represents proactivity in dealing with issues
• Shows positive attitude and engagement
• Is open to change and improvements
• Speaks English fluently (German or French would be an asset)

Furthermore, you:

If you want to drive innovation and help your colleagues worldwide, then seize this exciting opportunity.

What do we offer?

• Flexible working time (start your day of work between 7-9) and home office work possibility

• Trainings with experts & professional induction in a new position

• Development programs (function additions, coordinator programme)

• Financial support of your education 

• Medical care & life insurance 

• Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.

• Scandinavian working style & no dress code

• Home kit – monitor, laptop, keyboard, mouse, headsets, webcam

• Relocation allowance

• Referral program for employees

• Employee Assistance Program (legal, psychological, health, financial consulting, etc. )

• Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)

… while in the office you can also use some of below: 

• Modern office space with beautiful view and high standard furniture (i.e. adjustable desks)

• Chill-out rooms with X-box, pool table, board games, football table and swing

Application and contact

If you want to drive innovation and help your colleagues worldwide, then seize this exciting opportunity.

Welcome to Global Shared Services in Gdansk

Arla is a global farmer-owned organisation behind many well-known and well-loved brands.

As a Trainee, you will become a part of our Global Shared Services in Gdansk. You will join over 580 colleagues dedicated to supporting all of Arla. We currently have an IT Operations department and an IT Solutions department dedicated to SAP as well as a variety of app development and implementation projects. Our Procurement, Finance and Logistics departments support a wide range of processes such as purchasing, distribution and sales worldwide.

We have a dedicated HR operations department that ensures the attraction, development and retention of the best talent around the world.

Our newest department Member Relations supports our farmers in their everyday work.

With over 14 years of existence in Gdansk, we offer you wealth of knowledge and the opportunity to participate in challenging and exciting innovation projects. As a part of the Arla organisation, you will also enjoy a Scandinavian, collaborative work culture.