OneHR Supporter - Gdansk


Gdansk, PL

Elevate employee experience with your exceptional support skills as a OneHR Supporter, delivering seamless day-to-day assistance through chat, phone calls, and case management. 


How you will make an impact

Global HR Service Delivery in Arla is a unique place where you can learn a wide variety of HR processes, including recruitment, onboarding, learning, master data management, mobility and more. We assist our colleagues as a 1st line support with HR questions and tasks across all levels of the organization. Moreover, we work closely with local HR teams around the world to deliver HR operations. 


Specifically, you will: 

  • Act as a 1st line support for Arla colleagues 
  • Provide day to day supporttoArlaemployees with self-service processes(chat, phone calls and case management)   
  • Provide professional assistance for Arla employees with global HR processes byresponding to internal requests   
  • Assist our internal customers (People Managers, HR Business Partners, Talent Acquisition teams and more!) in navigating the HR processes 
  • Participate in internal and global HR projects to improve user experience and deliver top class service  
  • Take service to the next level by ensuring professional, high quality and timely service delivery within your designated area  
  • Work closely with colleagues in other teams in HR Shared Service Center and in Global HR  
  • Ensure continuous knowledge anchorage across the team by updating process documentation and work instruction (addressing knowledge gaps in the team)  


What will make you successful

We are looking for a candidate who is a strong team-player, has positive attitude and an open-minded approach. Previous experience in internal customer service, particularly within HR area, would be a plus.


Furthermore, you:  

  • Are fluent in both written and verbal English
  • Are customer-focused with a strong commitment to quality
  • Have a can-do attitude
  • Are capable of working in a fast-paced environment, adapting to HR processes and utilizing HR tools to support the business in their daily tasks
  • Have some experience in using MS Office tools
  • Understand the concepts of business and organizational structures


What do we offer? 

  • Training & professional induction in a new position  
  • Development programs (function additions, coordinator programme)  
  • Financial support of your education   
  • Medical care & life insurance   
  • Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.  
  • Scandinavian working style & no dress code  
  • Home kit – monitor, laptop, keyboard, mouse, headsets, webcam 
  • Referral program for employees  
  • Employee Assistance Program (legal, psychological, health, financial consulting, etc. )  
  • Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)  
  • Additional holiday depending on length of employment (up to 4 days)  


… while in the office you can also use some of below:   

  • Modern office space with beautiful view and high standard furniture (i.e. adjustable desks)  
  • Chill-out rooms with X-box, pool table, board games, football table and swing 


Would you like to join us?

If you want to facilitate innovation and help shape the industry, then seize this exciting opportunity.


Please apply as soon as possible as we will process applications on a continuous basis and close the recruitment once the right candidate is found.


We have a purpose for Good

At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organization and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?


It has come to our attention that there are a number of fraudulent emails and fake recruitment campaigns on the internet from people purporting to work for Arla Foods. Learn more via this link.




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