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Manager - RPA Maintenance - Gdańsk


Gdansk, PL

Are you a strong, experienced manager with a keen interest in RPA and bring a driving force of automation in a global company? Are you ready to join a dynamic and forward-thinking team at the forefront of digital transformation? That’s what we are looking for and if its you then we look forward to hearing from you!



About the job

Arla's Application Services department is seeking a manager to oversee the stability, scalability, and maintenance of our RPA tool BluePrism as part of the Intelligent Automation & Data Lakehouse team. This is an exciting opportunity to lead a well-established team in ensuring our digital workforce runs at optimal performance, developing enhancements and ensuring new developments meet our high standards.

As a key player in Arla's digital journey, you'll play a crucial role in establishing us as a global leader in RPA operations. With digitalization accelerating every day, this role is essential in ensuring our digital ambitions are met in the most stable, scalable, and secure environment possible. Join us on this journey and be a part of shaping the future of Arla.


Specifically, you will:

  • Be the people manager for the team of 6 comprised of 4 specialists and 2 senior specialists.
  • Drive the team towards our ambitious Robotics Strategy.
  • Ensure the maintenance is central when looking at new solutions.
  • Ensure our support model is robust and adapts as our adoption grows.
  • Work together with the Service Delivery Manager for Intelligent Automation to secure measures and targets are achieved and ambitious enough to challenge us to do more.
  • Work with our partners externally to ensure we are challenging our current processes so we are confident they are the best always.
  • You will also get stuck in with the team working on RPA development and maintenance securing team unity by working closely together.
  • Represent RPA maintenance in internal and external events advertising the great work the team do and the innovations they deliver.


Who are you?

For this role, we are looking for someone who is confident, self-aware, and comfortable in challenging situations. You should have a strong presence and the ability to communicate effectively with senior leaders and technical experts. Additionally, it is important to be able to balance the need for change with the desire for stability, and to ensure that all stakeholders are onboard with our goals.


Furthermore, you:

  • You have a master’s degree within IT or other relevant areas with at least 4 years of experience working in that area.
  • AND, at least 2 years’ experience as a manager or team leader ideally managing a team of technical experts.
  • Experience of development or maintenance with RPA tools, in particular BluePrism is also desired.
  • Experience with ServiceNow, Microsoft PowerPlatform, Power Shell, SQL or SAP would all be very advantageous.
  • Additionally, working knowledge of ITIL and/or Agile (SaFE) methodologies would be a great addition.
  • As we work every day in English, it is natural that you also speak and write English effortlessly, also fluency in Polish would be advantageous but not required.
  • Infrequent travel is likely to be necessary.


What do we offer?

• Flexible working time (start your day of work between 7-9) and home office work possibility

• Trainings with experts & professional induction in a new position

• Financial support of your education 

• Medical care & life insurance 

• Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.

• Scandinavian working style & no dress code

• Home kit – monitor, laptop, keyboard, mouse, headsets, webcam

• Relocation allowance

• Referral program for employees

• Employee Assistance Program (legal, psychological, health, financial consulting, etc. )

• Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)

• Additional holiday depending on length of employment (up to 4 days)


… while in the office you can also use some of below: 

• Modern office space with beautiful view and high standard furniture (i.e. adjustable desks)

• Chill-out rooms with X-box, VR, pool table, board games, football table and swing


Application and contact

If you want to drive innovation and help your colleagues worldwide, then seize this exciting opportunity.


Welcome to Global Shared Services in Gdansk

Arla is a global farmer-owned organisation that is behind many well-known and loved brands.


You become a part of our Global Shared Services in Gdansk. You will join over 580 colleagues dedicated to supporting all of Arla. As of now, we have an IT Operations and an IT Solutions division dedicated to SAP as well as a variety of app development and implementation projects. Our procurement, finance and logistics functions support a wide array of processes such as purchasing, distribution and sales globally.


We have a dedicated HR operations division to ensure we attract, develop and retain the very best of talent around the world.  Our newest divisions include member relationships support our farmers in their everyday work.


With over 14 years of existence in Gdansk, we offer you a lot of knowledge and the opportunity to partake in challenging and exciting innovation projects. As a part of the Arla organisation, you will also enjoy a Scandinavian, collaborative work culture.


We have a purpose for Good

At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?



It has come to our attention that there are a number of fraudulent emails and fake recruitment campaigns on the internet from people purporting to work for Arla Foods. Learn more via this link.



Ref.: 83706

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