Junior Specialist - Configuration Supporter

If you have experience within ServiceNow, loves structuring data and enjoys supporting people then take a look!

We are looking for a new team member for the Service Transition Team in IT Services, who among other ITIL Practices is responsible for Configuration Management. We need your great team player skills and a positive attitude to support primarily the configuration area and second our change management area to achieve our IT strategy which aims toward a future proof stable foundation.

Look forward to a job in a great department where collaboration, high quality and value to the business is key. Here you can rely on developing your skills and pursuing your personal ambitions.

How you will make an impact

As we are expanding the effort around configuration management we are looking for a profile that can support the IT organization around CMDB and configuration management. You will be supporting the Agile Teams in Solutions when developing solutions and applications that needs CMDB data. As a part of the daily work around CMDB you will assist stakeholders in creating dashboards for improving data transparency, monitor the health of the CMDB by evaluating key performance indicators, and ensure that data quality is compliant with Arla standards. Besides that you will also become a part of our Change Management on duty support, where you together with the Change Manager make sure the our changes is approval properly. 

Your support work will include:

• Maintaining the CMDB Data Model and data within CMDB
• Together with the Configuration Manager develop the CMDB and it´s connected workflows
• Change Management mailbox “handling” and other smaller tasks.

What will make you successful

You have good collaborative skills, and you are also motivated working on your own. You are good at building relations with other people and you have a positive service-oriented attitude.
Moreover, you have a strong eye for detail and a good degree of flexibility, allowing you to detect and adapt to sudden changes in your daily work.

It would be beneficial if you have a general understanding of  ARLA IT Services and ITIL practices. As we focus on continuous improvement, it would be brilliant if you have an eye for improvement as well.
 

What do we offer?

The Service Transition Team is placed in our VMO department in IT Services - and what characterizes us is a high degree of collaboration, team spirit and positive curious approach. We will make sure that you get the right introduction to the above tasks, and we are looking forward once again to get a colleague placed in Gdansk. That means rest of the team is located in Viby - and this is why you also most expect some travels to Viby once in a while.

Would you like to join us?

If you want join us in Service Transition, then please apply as soon as possible as we will process applications on a continuous basis and close the recruitment once the right candidate is found.

Benefits:

• International operating environment  
• Medical care & life insurance  
• Additional benefits like gym card, vouchers, travel points or cinema tickets, etc. 
• Scandinavian working style & no dress code 
• Trainings with experts & professional induction & development programs
• Financial support of your education  
• Relocation package 
• Referral program for employees 
• Employee Assistance Program (legal, psychological, health, financial consulting, etc. ) 
• Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups) 
• Flexible working time and home office work possibility depending on business needs
• Additional holiday depending on length of employment (up to 4 days) 
• Fully paid 30 min. break  

… while in the office you can also use some of below:  

• Modern office space with beautiful view and high standard furniture (i.e. adjustable desks) 
• Spacious canteen, delicious coffee and tea available on every floor in special designed spots 
• Chill-out rooms with X-box, pool table, board games, football table and swing 

Read more about Arla Global Shared Services

Global Shared Services consists of multiple functions that are all placed in the Neptun building in Gdansk – with colourful offices and a beautiful sea view.

As of now, we have an IT Operations and an IT Solutions division dedicated to SAP as well as a variety of app development and implementation projects. Our procurement and finance functions support a wide array of processes such as purchasing, distribution and sales globally.

We also have a dedicated HR operations division to ensure we attract, develop and retain the very best of talent around the world.

Together, we are all dedicated to one collective mission: ensuring an optimal global supply of fresh Arla products – every single day.

We have a purpose for Good
At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?
 

BEWARE! RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails and fake recruitment campaigns on the internet from people purporting to work for Arla Foods. Learn more via this link.