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Junior Network Operations Engineer - Gdansk

 

Do you have passion for Network technologies such as Cisco switching, routing and wireless? You will be a key team member in securing network deliveries end to end in a truly international setup. Being a great communicator, you will act as a link between Global IT and Arla sites. Can you support the ambition of Arla IT to be amongst the best in the world?

 

In Arla we have for many years outsourced our LAN services to external parties. We have taken a strategic decision to insource the LAN service to obtain better, faster and more flexible deliveries. We are hiring in for building up a state-of-the-art NOC team that will secure the services from implementing new network solutions in our Solutions organisation to operating the network in our Operations organisation through close collaboration.

  

Welcome to Global Shared Services in Gdansk

Arla is a global farmer-owned organisation that is behind many well-known and loved brands, including Arla Apetina®, Castello®, Lurpak® and many, many more.

 

As a Junior Network Operations Engineer, you become a part of our Global Shared Services in Gdansk. Here, you won’t find factory machines or farmers. Instead, you will join over 400 colleagues dedicated to supporting all of Arla with IT, HR, financial and procurement operations. Joining us, you will take part in our mission to make a real difference for colleagues near and far.

 

With over 10 years of existence in Gdansk, we offer you a lot of knowledge and the opportunity to partake in challenging and exciting innovation projects. As a part of the Arla organisation, you will also enjoy a Scandinavian, collaborative work culture. We are all on first name terms with each other, and we truly appreciate diversity and individuality.

 

About the job

You will join Arla IT Operations who are responsible for running and maintaining a global diverse IT landscape to support our business in achieving Arla’s goals. We have a strong and mature operations department where stability and continuous improvements are the main drivers. Apart from maintaining normal operations we also strive to use your skills supporting the implementation of new network on our sites around the world when possible. This will be in collaboration with our Solutions department running the infrastructure projects in Arla. Hence you can expect exciting task within network administration where you will be working with the newest technologies and where no two days are the same.

 

We have set an ambitious growth strategy of creating the future of dairy in Arla Foods and the key driver for this is strengthening our network infrastructure and bring it up to speed with industry standards. We are continuously refreshing our network and currently in the process of rolling out Cisco SDA on our sites to support our ambitions. Specifically, your responsibility will be to maintain a LAN consisting of approximately 5000 switches and AP’s spread across 120 sites in 41 countries.

  

 

Specifically, you will:

 

  • Cooperate with our local sites to maintain and change the configuration of our LAN infrastructure
  • Act as escalation point in case of urgent or severe IT Network incidents
  • Performs network monitoring: monitors network devices, software health and network tools health checks. Monitors the network tools and reports any device or software outages, prioritizing the issues
  • Resolve incidents that arise in the infrastructure
  • Support and develop our monitoring capabilities to utilize ML/AI to optimize incident resolution and operations
  • Cooperate with our Solutions department on implementing and taking over the operations of newly implemented sites
  • Ensure quality in our operational documentation
  • Closely collaborate with stakeholders in both IT and Business
  • Challenge the current setup and ensure continuous improvement

 

Some travel to Arla sites might arise in the future of the project . Outside normal office hours duties will be rotated in the team. 

Shift: 24X7 Shifts (Afternoon & Night shifts)

 

What We’re Looking For

 

  • Excellent ability to learn and articulate Network and technical concepts
  • Excellent Customer Service Orientation
  • Good debugging skills
  • Strong documentation skills
  • Passion to be a part of a hardworking and winning team
  • Ability to multi-task in a fast paced environment
  • Strong active listening skills and excellent written and oral communications skills
  • Fluency in English

 

Nice To Have

  • NOC experience
  • Technical support experience
  • Solarwind experience
  • ITIL Knowledge

 

Application and contact

If you want to be an important part of our team driving the network agenda in Arla, then seize this exciting opportunity.  

 

For additional information please call IT Manager, Thomas Jørgensen +48 536337703

 

COVID-19 Notice:
We are busy producing dairy products so we can continue #fillingtheshelves and #feedingthenation. Recruiting talent to Arla thus stays one of our top priorities also during these difficult times. Necessity is the mother of invention, so we have moved to virtual hiring and onboarding processes for most of our recruitments to enable candidates and our recruitment teams to get close while respecting social distancing. If at the final stages of a recruitment, a candidate would prefer to meet in person, we take all the necessary precautions to ensure everyone's safety.

 

#LI-MONLA

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