Junior Farmer Support Specialist with English - Gdansk

Are you ready to make a positive impact in agriculture? Join our team and support our farmer owners while experiencing a dynamic corporate environment and contributing to sustainable farming.

Our Members Service & Operations team in Gdańsk, established two years ago, provides timely support to over 8,000 farmer owners across seven European countries. As a Farmer Support Specialist, you’ll play a key role in front-line and operational support.

How you’ll make an impact:

Administrative & Process Support – Assist teams in direct farmer contact, manage CRM data, documentation, and system updates. Collaborate with IT to enhance workflows.

Relationship Building – Establish trust with farmers by providing accurate, timely, and high-quality support.

Sustainability Support – Help administer quality assurance programs and participate in sustainability initiatives.

Knowledge Resource Creation – Develop a knowledge library and "how-to" guides for farmers and teams.

Ad Hoc & Project Work – Handle daily tasks and contribute to cross-functional projects with opportunities for growth.

Who are you? 

• Fluent in English (minimum B2/C1 level) with excellent communication skills.
• Hold at least a bachelor's degree in a relevant field.
• Organized and detail-oriented, with strong self-motivation and the ability to manage complexity while effectively prioritizing tasks.
• Customer-focused, with a willingness to support farmers and handle their inquiries with a positive, can-do attitude.
• Adaptable communicator, capable of adjusting your style to suit different audiences.
• Proactive problem solver, able to identify and suggest process improvements.
• Experience with documentation is a plus.
• Background in customer service is a strong advantage.
• Familiarity with Salesforce is an additional benefit.

 Please note that this role requires you to be in the office 50% of the time + one additional day (monthly).

What do we offer?

Global Shared Services is truly a global setup. As such, you will have the opportunity to collabo-rate closely with business areas across cultures and borders. You can bring your knowledge and understanding into the mix to break new ground with Customer Service in Global Shared Services.
 
•    International operating environment  
•    Medical care & life insurance  
•    Additional benefits like gym card, vouchers, travel points or cinema tickets, etc. 
•    Scandinavian working style & no dress code 
•    Trainings with experts & professional induction & development programs
•    Financial support of your education  
•    Relocation package 
•    Referral program for employees 
•    Employee Assistance Program (legal, psychologi-cal, health, financial consulting, etc. ) 
•    Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups) 
•    Flexible working time and home office work possibility depending on business needs
•    Additional holiday depending on length of employment (up to 4 days) 
•    Fully paid 30 min. break  
 
… while in the office you can also use some of below:  
•    Modern office space with beautiful view and high standard furniture (i.e. adjustable desks) 
•    Spacious canteen, delicious coffee and tea available on every floor in special de-signed spots 
•    Chill-out rooms with X-box, pool table, board games, football table and swing 
 
Application and contact
If you want to drive innovation and help your colleagues worldwide, then seize this exciting op-portunity.
 
We have a purpose for Good
At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply an-chored in our organisation and founded on our commitment to respecting human rights, in-creasing access to healthy dairy nutrition, inspiring good food habits, and improving the envi-ronment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?
 
 
BEWARE! RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails and fake recruitment campaigns on the internet from people purporting to work for Arla Foods. Learn more via this link.