HR Administrator - Gdansk

Be the OneHR Support hero for Arla colleagues, ensuring their queries are expertly addressed and they receive top-quality assistance!

About the job

Global HR Service Delivery in Arla is a unique place where you can learn a wide variety of HR processes, including recruitment, onboarding, learning, master data management, mobility and more. We support our colleagues as a 1st and 2nd line support with HR questions and tasks across all levels of the organization. Moreover, we work closely with local HR teams around the world to deliver HR operations.

Specifically, you will:

• Deliver day-to-day HR-related support to Arla employees, utilizing a ticket management system (ServiceNow) as well as through phone and chat requests, depending on the designated area.
• Take service to the next level by ensuring professional, high quality and timely service delivery
• Assist our internal customers (People Managers, HR Business Partners, Talent Acquisition teams and more) in navigating the HR processes
• Provide essential support during the implementation of various Global HR projects, including process changes and the introduction of new solutions
• Foster close collaboration with colleagues across HR SSC and Global HR teams, promoting synergy and efficiency
• Enhance team knowledge by updating process documentation and work instructions, addressing knowledge gaps

Who are you?

We're seeking an individual with a positive outlook and a receptive mindset. Prior experience in administration or customer service, particularly in HR, is a bonus.

Furthermore, you: 

• Have a grasp of HR processes or are eager to grow in the HR field (experience in an HR Shared Service Center is a plus)
• Possess proficiency in English, both written and verbal.
• Can adapt to a rapidly changing HR environment
• Are comfortable using MS Office tools
• Have previous experience with ServiceNow, SuccessFactors, or SAP – considered an asset
• Prioritize customer satisfaction and maintain a focus on quality.

What do we offer?

• Flexible working time (start your day of work between 7-9) and home office work possibility
• Trainings with experts & professional induction in a new position
• Financial support of your education 
• Medical care & life insurance 
• Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.
• Scandinavian working style & no dress code
• Home kit – monitor, laptop, keyboard, mouse, headsets, webcam
• Referral program for employees
• Employee Assistance Program (legal, psychological, health, financial consulting, etc. )
• Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)
• Additional holiday depending on length of employment (up to 4 days)

… while in the office you can also use some of below: 

• Modern office space with beautiful view and high standard furniture (i.e. adjustable desks)
• Chill-out rooms with X-box, pool table, board games, football table and swing

Read more about Arla Global Shared Services

Global Shared Services consists of multiple functions that are all placed in the Neptun building in Gdansk – with colourful offices and a beautiful sea view.

As of now, we have an IT Services and an IT Solutions division dedicated to SAP as well as a variety of app development and implementation projects. Our procurement and finance functions support a wide array of processes such as purchasing, distribution and sales globally.

We also have a dedicated HR operations division to ensure we attract, develop and retain the very best of talent around the world.

Together, we are all dedicated to one collective mission: ensuring an optimal global supply of fresh Arla products – every single day.

Shape the Future of Dairy

Arla is a global leader in the dairy industry, committed to producing high-quality products while championing sustainability and innovation. We're passionate about people and our planet, striving to unleash the full potential in each of us. Our goal is to make healthy dairy nutrition and good food habits accessible to all. Join us at Arla Foods and become part of a worldwide cooperative dedicated to making a significant impact on the planet and steering the dairy industry towards a sustainable future.

We are devoted to creating a workplace where everyone feels valued and empowered to bring their authentic selves to work. Diversity and collaboration are key to our success, propelling us to new heights in the dairy industry.

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