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Business Change Manager

We are My Digital Workspace, part of Arla IT Solutions in Gdansk, who manages modern technologies enabling the employees to work smarter with digital tools. We work primarily with Microsoft 365 technologies, but also work with chatbots, unified communication and robotic process automation technologies.

Now, we are looking for a new team member to join our team of Business Change Managers, who will create with us great initiatives like MR.Reachout campaign, which increased user adop-tion of collaboration tools by 250% in Arla.


Welcome to Global Shared Services in Gdansk

Arla is a global farmer-owned organisation that is behind many well-known and loved brands, including Arla Apetina®, Castello®, Lurpak® and many, many more.


As a Business Change Manager, you become a part of our Global Shared Services in Gdansk. Here, you won’t find factory machines or farmers. Instead, you will join over 400 colleagues dedicated to supporting all of Arla with IT, HR, financial and procurement operations. Joining us, you will take part in our mission to make a real difference for colleagues near and far.


With over 10 years of existence in Gdansk, we offer you a lot of knowledge and the opportunity to partake in challenging and exciting innovation projects. As a part of the Arla organisation, you will also enjoy a Scandinavian, collaborative work culture. We are all on first name terms with each other, and we truly appreciate diversity and individuality.


About the job

You will join the Cloud team in My Digital Workspace, along with 5 other highly skilled Business Change Managers. The team also consists of a Scrum Master, a Product Owner and a Microsoft 365 specialist.


As a Business Change Manager, you will work on ensuring business adaption in the roll-out and implementation of IT solutions to support the new ways of modern working. You do so by analysing how changes will affect our business and identifying, involving, and collaborating with key stakeholders to enable the changes needed. Thus, your focus is on communicating to and involving the business. And as such, we rely heavily on your ability to inspire, prepare, and mobilize the organization for the changes to come.


Specifically, you will:

  • Work closely with our Product Owner, Business Change Manager colleagues and other team members to ensure coordinated efforts
  • Create stakeholder mappings and manage matching communication to different levels of stakeholders
  • Facilitate workshops to create understanding of the changes
  • Produce communication material and run training sessions
  • Support other ad hoc change initiatives


Who are you?

Because of the challenges in implementing and communicating business changes, you will make good use of your strong communication and relationship building skills. At the same time, you will need to be skilled in influencing, communicating and working effectively with all levels across the Arla organization. You possess the empathy to handle and understand human elements in transformational change efforts.


Also, you have:


  • Strong stakeholder management skills
  • The ability to understand IT technical components
  • A good business and process understanding
  • Good coaching skills
  • Advance English skills


What do we offer?

The area of modern ways of working is developing faster than any other area. We offer you a chance to join a fast-moving train, who is constantly developing, inventing new ways to secure business engagement and awareness. We work with the latest technologies and is directly engaged with Microsoft on their future development of new products.
You will have the most energetic and enthusiastic colleagues, workdays that are never alike and never be bored.


“When it comes to communication and engagement methods, there’s a saying that before anybody else has done it, My Digital Workspace is already doing it.”


As a company, we offer:

  • Work in an international team & matrix structure
  • Friendly atmosphere & comfortable work place (Neptun office in Gdańsk Wrzeszcz)
  • Relocation package
  • Medical care & life insurance 
  • Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.
  • Fruit Wednesdays
  • Trainings with experts & professional induction in a new position
  • Development possibilities while taking part in internal projects
  • Events, integration, like Summer or Xmas Party, Chill out rooms with Xbox and the best coffee in the office



Application and contact

If you want to drive innovation and help your colleagues worldwide, then seize this exciting opportunity.


Read more about Arla Global Shared Services

Global Shared Services consists of multiple functions that are all placed in the Neptun building in Gdansk – with colourful offices and a beautiful sea view.


As of now, we have an IT Operations and an IT Solutions division dedicated to SAP as well as a variety of app development and implementation projects. Our procurement and finance functions support a wide array of processes such as purchasing, distribution and sales globally.

We also have a dedicated HR operations division to ensure we attract, develop and retain the very best of talent around the world.


Together, we are all dedicated to one collective mission: ensuring an optimal global supply of fresh Arla products – every single day.


COVID-19 Notice:

We are busy producing dairy products so we can continue #fillingtheshelves and #feedingthenation. Recruiting talent to Arla thus stays one of our top priorities also during these difficult times. Necessity is the mother of invention, so we have moved to virtual hiring and onboarding processes for most of our recruitments to enable candidates and our recruitment teams to get close while respecting social distancing. If at the final stages of a recruitment, a candidate would prefer to meet in person, we take all the necessary precautions to ensure everyone's safety.



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