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Automation Maintenance Specialist, IT Operations - Gdansk

Are you an automation first person, always looking for the smarter way to work not the hard way? Do you pride yourself on being keep your systems running without errors, or spotting things before everyone else? Do you want to develop yourself to work with the Automation solutions across Arla? Then you might be the person we are looking for.


Welcome to Global Shared Services in Gdansk

Arla is a global farmer-owned organisation that is behind many well-known and loved brands, including Arla Apetina®, Castello®, Lurpak® and many, many more.

As a Automation Maintenance Specialist, you become a part of our Global Shared Services in Gdansk. Here, you won’t find factory machines or farmers. Instead, you will join over 500 colleagues dedicated to supporting all of Arla with IT, HR, financial and procurement operations. Joining us, you will take part in our mission to make a real difference for colleagues near and far.

With over 10 years of existence in Gdansk, we offer you a lot of knowledge and the opportunity to partake in challenging and exciting innovation projects. As a part of the Arla organisation, you will also enjoy a Scandinavian, collaborative work culture. We are all on first name terms with each other, and we truly appreciate diversity and individuality.


About the job

This role is in the diverse and international, Workforce Capabilities & Analysis team in Application Services, IT Operations, covering the areas: HR, Finance, Robotics and Analytics.

Our team is placed in Viby, Denmark, Leeds, UK and Gdansk, Poland.

As a department, we are taking care of the IT maintenance and support. Ensuring we service our applications in the most optimal way focusing on quality. We empower ourselves and our partners with collaborating closely in a honest and open way whilst having fun doing IT.

We are scaling up in the Robotics Automation area and you will join the growing team in IT Operations supporting our business as well as our IT Solutions teams.

In this role you will find yourself in a team of professionals who are trusted as the experts of their area. With the freedom and trust to get on and do a great job, whilst being empowered to realise the improvements they identify in their daily work.

Working everyday with so many different areas gives you the perfect platform to grow your network and develop, continuing your personal and professional growth with Arla all while being supported by your manager to not just hit the business targets but really ensure your growth is not forgotten.


Specifically, you will:

  • Handling incidents and service requests for robots.
  • Working with vendors to setup virtual machines in the right timeframe and with the right config to be put to work immediately.
  • Working in BluePrism, RoboFinance and Power Platform with processes spanning the business areas.
  • Reviewing and improving all robots in our area.
  • Constant focus on continuous improvement.
  • Working closely with our Agile Release Trains to ensure they are supported by us and that what they develop can be maintained and supported after go live.
  • Handling change requests to the robots in production as per business requirements


Who are you?

You are focused and persistent on achieving goals using your abilities to ensure great collaboration with your colleagues and all our stakeholders. Your attention to detail often sees you spotting things others might have missed and thrive in a situation when things are maybe not going to plan and it is up to you alongside your colleagues to get things back to normal quickly.


Furthermore, you:

  • A master’s degree within IT, Finance, Robotic Process Automation or other relevant areas OR at least 4 years of experience working in that area.
  • Experience building process automations from the ground up using BluePrism is a must.
  • Knowledge of Microsoft PowerPlatform is a benefit.
  • ServiceNow experience is a benefit but not mandatory.
  • Knowledge of Javascript, is a benefit but not mandatory.


What do we offer?

  • International operating environment 
  • Medical care & life insurance 
  • Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.
  • Scandinavian working style & no dress code
  • Trainings with experts & professional induction in a new position
  • Development programs (function additions, coordinator programme)
  • Financial support of your education 
  • Relocation package
  • Referral program for employees
  • Employee Assistance Program (legal, psychological, health, financial consulting, etc. )
  • Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)
  • Flexible working time (start your day of work between 7-9) and home office work possibility
  • Additional holiday depending on length of employment (up to 4 days)
  • Fully paid 30 min. break   

 … while in the office you can also use some of below: 

  • Modern office space with beautiful view and high standard furniture (i.e. adjustable desks)
  • Spacious canteen, delicious coffee and tea available on every floor in special designed spots
  • Chill-out rooms with X-box, pool table, board games, football table and swing


Application and contact

If you want to drive innovation and help your colleagues worldwide, then seize this exciting opportunity please apply as soon as possible. We look forward to hearing from you and receiving your application.


Read more about Arla Global Shared Services

Global Shared Services consists of multiple functions that are all placed in the Neptun building in Gdansk – with colourful offices and a beautiful sea view.

As of now, we have an IT Operations and an IT Solutions division dedicated to SAP as well as a variety of app development and implementation projects. Our procurement and finance functions support a wide array of processes such as purchasing, distribution and sales globally.

We also have a dedicated HR operations division to ensure we attract, develop and retain the very best of talent around the world.

Together, we are all dedicated to one collective mission: ensuring an optimal global supply of fresh Arla products – every single day.


We have a purpose for Good

At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?


It has come to our attention that there are a number of fraudulent emails and fake recruitment campaigns on the internet from people purporting to work for Arla Foods. Learn more via this link.


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